How to personalize digital experiences in finance

Business Intelligence and fintech

Customers have come to expect a level of personal service from companies that is the digital version of a 24/7 concierge. Think Netflix, Amazon, and Spotify, all companies that have set the bar for personalized, instantaneously responsive, and increasingly predictive real-time service across all points of contact with companies.

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CATEGORY: Business Intelligence and fintech

DATE:  May 2021